Messaging & calls policy
Last updated July 31, 2026
This policy explains how Tetris Moving LLC communicates with you by text message (SMS/MMS), phone call, and email, and how you can control those communications.
Text messages (SMS)
Program description
Tetris Moving LLC sends text messages related to your move and account — such as quotes, appointment scheduling and reminders, arrival and status updates, payment and invoice notices, and replies to questions you send us. These are customer-care and transactional messages, not promotional bulk marketing.
How you consent
You opt in to receive text messages by checking the SMS consent box on our online quote form at tetrismoving.net/quote — the box is unchecked by default, so you must actively select it, and it is never required to get a quote or book a move. You can also opt in by texting us first. Consent to receive text messages is not a condition of purchasing any service.
The exact consent you agree to when you check the box on our quote form: “I agree to receive text messages from Tetris Moving about my quote and upcoming move — scheduling, updates, and answers to my questions. No spam, ever — no marketing blasts. Message frequency varies; msg & data rates may apply. Reply STOP to opt out anytime, HELP for help.”
Message frequency
Message frequency varies based on your move and interactions with us.
Cost
Message and data rates may apply, depending on your mobile carrier and plan. Tetris Moving LLC does not charge you for the messages themselves.
Opt out & help
- Reply STOP to any text to unsubscribe. You'll get a one-time confirmation and we'll stop texting you.
- Reply HELP for help, or contact us at alecford@tetrismoving.net.
Privacy
We do not sell or share your mobile number or your text-messaging consent with third parties or affiliates for their own marketing. See our Privacy Policy.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier.
Phone calls
We may call the number you provide to discuss your quote, schedule or confirm your move, and answer questions. If you'd prefer we not call, or prefer text or email instead, just let us know and we'll honor your preference.
We send email about your quote, booking, invoices, and account, and occasionally helpful updates. You can unsubscribe from non-essential emails using the link in any email or by contacting us. We may still send you essential emails about an active move or transaction.
Contact us
To change how we contact you, email alecford@tetrismoving.net.